You’ve probably heard of Ireland-based Ryanair, Europe’s largest low-cost airline. You may have even heard stories about how the no-frills […]
Author: Kevin Oakes
Culture Renovation Blueprint Action #13: Make Onboarding About Relationships Versus Red Tape
Once a culture renovation is underway, the hardest part can be maintaining it. It’s easy to drift back to the […]
Toxic Cultures Helped Create Two Binge-Worthy Series
I’ve recently finished—almost simultaneously—two new series on Showtime and AppleTV+ which you may have seen as well. Super Pumped: The […]
Culture Fail of the Month: JP Morgan Chase
It’s been widely reported that JP Morgan Chase is now tracking employees’ onsite attendance through the keycard system in place […]
Culture Renovation Blueprint Action #12: Provide Training on the Desired Behaviors
Employees don’t do what’s written in a PowerPoint or framed on a wall. Instead, they typically emulate the behaviors of […]
Blueprint Action #11: Establish a Co-creation Mindset
Though almost all successful culture change efforts begin top-down, it is critical to also get the buy-in of the workforce […]
Culture Fail of the Month: P&O Ferries
With no notice, UK-based P&O Ferries laid off 800 people, many over a Zoom call. The abrupt terminations caused widespread […]
Culture Renovation Blueprint Action #10: Consciously Collaborate
Throughout the pandemic, countless companies focused on improved collaboration as workforces remained remote. Leaders communicated more frequently, and employees mastered […]
Paint a Vision for the Future – Culture Renovation Blueprint Action #9
In nearly all highly successful culture change efforts (89%), the CEO focused the workforce on a future vision, one so […]
Culture Fail of the Month: Better.com
Happy Holidays. On December 1, Vishal Garg, CEO of online mortgage startup Better, told 900 employees in a three-minute Zoom […]
