Employees don’t do what’s written in a PowerPoint or framed on a wall. Instead, they typically emulate the behaviors of […]
Category: Culture
Culture Fail of the Month: P&O Ferries
With no notice, UK-based P&O Ferries laid off 800 people, many over a Zoom call. The abrupt terminations caused widespread […]
Culture Renovation Blueprint Action #10: Consciously Collaborate
Throughout the pandemic, countless companies focused on improved collaboration as workforces remained remote. Leaders communicated more frequently, and employees mastered […]
Culture Renovation Spotlight: Microsoft, ServiceNow & Getty Images
Typically, I highlight a single company here, but this time around I want to draw attention to three organizations, and […]
HR Burnout is a Major Barrier to Culture Change
As you plan for or undergo a culture change initiative–no small task–take in mind the most significant barriers facing your […]
Culture Fail of the Month: Booking.com
On February 10th, Booking.com CEO Glenn Fogel informed 2,700 employees in customer service—via a pre-taped video—that they would no longer […]
Paint a Vision for the Future – Culture Renovation Blueprint Action #9
In nearly all highly successful culture change efforts (89%), the CEO focused the workforce on a future vision, one so […]
Culture Fail of the Month: Better.com
Happy Holidays. On December 1, Vishal Garg, CEO of online mortgage startup Better, told 900 employees in a three-minute Zoom […]
Culture Renovation Spotlight: BDA
Bensussen Deutsch & Associates (BDA) is regarded as one of the best merchandise agencies in the world. The agency works […]
Culture Renovation Spotlight: Getty Images
Getty Images is a British-American visual media company and probably the best known and largest supplier of stock images, editorial […]
